Last updated: 9.21.25
Welcome to Queen Ceiba (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website http://www.queenceiba.com (the “Site”), as well as any products, services, and memberships we provide. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility and Use of Site
You must be at least 18 years old to purchase from or participate in offerings on this Site. By using the Site, you agree to use it only for lawful purposes and in alignment with these Terms.
2. Products and Services
Queen Ceiba offers:
Downloadable audio rituals and guided meditations
Printable affirmation cards
Membership/community access
All content is provided for personal and recreational use only. It may not be shared, copied, reproduced, or distributed without prior written consent from Queen Ceiba.
3. Payments and Checkout
Purchases are processed directly through our Site using PayPal, Stripe, or Square. By making a purchase, you agree to provide accurate payment information and authorize us (and our third-party payment processor) to charge your chosen method of payment.
4. Refunds and Cancellations
Due to the digital and immediate-access nature of our products and memberships, all sales are final and non-refundable.
If you encounter technical issues accessing your purchase, please contact us at queenceiba@gmail.com, and we will work with you to resolve the issue.
5. Intellectual Property
All content on this Site—including but not limited to digital downloads, audio rituals, affirmations, text, graphics, images, videos, and community materials—is the exclusive intellectual property of Queen Ceiba and is protected by copyright and intellectual property laws.
You are granted a limited, non-transferable, non-exclusive license to access and use products for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, or resale of our materials is strictly prohibited.
6. Memberships and Accounts
If you join the Queen Ceiba membership or community:
You are responsible for maintaining the confidentiality of your login credentials.
You agree not to share your account or purchased materials with others.
We reserve the right to suspend or terminate accounts that violate these Terms.
7. Email and Communications
By purchasing a product, signing up for a membership, or joining our mailing list, you consent to receive communications from Queen Ceiba. You may unsubscribe from emails at any time by clicking the “unsubscribe” link provided in our emails.
8. Wellness Disclaimer
Our offerings are created to support personal growth, self-worth, and empowerment. However, all materials are for recreational and educational purposes only.
Queen Ceiba is not a medical, psychological, or therapeutic service.
We do not provide medical advice, mental health treatment, or counseling.
Nothing on this Site or in our products should be taken as a substitute for professional advice from a licensed therapist, counselor, or healthcare provider.
If you are experiencing a mental health crisis or need professional support, please seek assistance from a qualified professional.
9. Limitation of Liability
To the fullest extent permitted by law, Queen Ceiba is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of this Site, our products, or services. Your use of our offerings is voluntary, and you assume full responsibility for your own experience and outcomes.
10. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with the revised “Last updated” date. Your continued use of the Site after updates constitutes your acceptance of the new Terms.
11. Contact
If you have any questions about these Terms, please contact us at:
queenceiba@gmail.com